Support Defined
In Web Hosting, 'Support'
is defined as "Quick Response with a proper solution".
Here at Server99, we are always trying to provide our
customers with a proper and timely solution to our
customers' queries.
How we do it?
Once a dedicated server is
given to the customer, the web hosting business becomes a
service and support sector. To provide you support in an
efficient manner, we have developed a knowledge base to
answer all of your questions.
What we support?
We are a Self Managed
Dedicated Hosting Provider, and we provide the free
support at the Network and Hardware level. Software
support on certain applications is provided for an
additional fee.
Customer portal
We have personally
programmed a custom portal designed to manage your account
with Server99, free of charge. With this system in place,
not only can you access your account 24/7, but you can
also communicate with the Server99 Team. |